Assistant Manager – Distribution Centre

What are we looking for?

We are seeking a motivated, dedicated, and detail-oriented individual to join our charity as a Distribution Centre Assistant Manager. This role is crucial to the smooth operation of our distribution centre, where goods are sorted, stored, and distributed to support our charitable mission. The successful candidate will be an essential member of our team, working alongside our Distribution Centre Manager to ensure efficient processes, quality service, and the proper management of resources.

Key Responsibilities:

• Team Leadership & Supervision: Oversee and motivate a team of volunteers ensuring that all tasks are completed on time, to a high standard, and in alignment with our charity’s goals.

• Stock Management: Assist with inventory control, ensuring accurate tracking and management of stock, including donations, supplies, and equipment.

• Logistics Coordination: Help plan and coordinate the movement of goods to and from the distribution centre, ensuring the efficient packing, storage, and dispatch of items to our stores.

• Operational Support: Ensure that all processes, from receiving donations to distribution, run smoothly and in accordance with charity policies and best practices.

• Health & Safety: Promote a safe and compliant working environment, ensuring that health and safety regulations are followed at all times.

• Communication & Reporting: Maintain clear and effective communication with team members, volunteers, and external stakeholders, ensuring all orders are fulfilled accurately and promptly.

Desired Skills and Qualifications:

• Leadership Experience: Previous experience in a supervisory or team-leading role, ideally within a distribution or warehouse environment.

• Organisational Skills: Ability to effectively manage multiple tasks and priorities, ensuring deadlines are met.

• Strong Communication: Excellent interpersonal and communication skills, capable of liaising with a diverse team, volunteers, and external partners.

• Problem-Solving Abilities: Able to identify challenges and find practical solutions to improve operations and resolve issues.

• Adaptability: Ability to thrive in a dynamic environment, quickly adjusting to new demands or changes in process.

• Attention to Detail: Strong focus on accuracy, ensuring that inventory management and distribution processes are completed flawlessly.

• Charity Commitment: A passion for supporting the community and making a meaningful impact through your work.

Personal Qualities:

• Empathy & Compassion: Understanding the importance of the charity’s mission and acting with care and respect for those being served.

• Motivated and Reliable: Self-driven and dependable, with a strong work ethic and willingness to take initiative.

• Team Player: A collaborative approach to working with others, whether leading a team or assisting in various areas of the operation.

• Physical Stamina: Ability to lift and carry items, as well as perform physical tasks that are required for efficient warehouse and distribution operations.

Preferred but not essential:

• Previous experience working in a charity or non-profit environment.

• Familiarity with inventory management software or systems.

• Knowledge of health and safety regulations within a warehouse setting.

About St. Michael’s Hospice

St. Michael’s Hospice is a registered charity providing specialist palliative and end of life care services since 1992, for the people of North Hampshire. We are dedicated to providing care to people throughout North Hampshire who are affected by life limiting illness to attain the highest possible quality of life by providing a choice of specialist care and support.

As a charity, we depend on the kindness and support of our local community to continue offering our services free of charge. This care is made possible by supporters donating, taking part in fundraising events and activities, playing our lottery, shopping in our retail outlets, leaving gifts in their Wills or giving freely of their time to volunteer.

St. Michael’s Hospice is committed to safeguarding and promoting the welfare of vulnerable adults, children and young people. All staff are expected to share this commitment. Successful candidates will be required to undergo relevant background checks, including a DBS check and provide satisfactory reference before starting the role.

Our benefits

We offer a competitive salary with attractive benefits, including, free parking, life assurance, 27 days annual leave plus bank holidays, and an extensive health and wellbeing plan and company pension.

Contact

For further information and to arrange informal visits, please contact Colin, on 07852 606347 or email: colin.tanner@stmichaelshospice.org.uk

Closing date: 29th December 2024

Interview date: 3rd – 8th January 2025